*PLEASE READ BEFORE PURCHASE!*

 SHIPPING 

  • UK Tracked 48 shipping is £3.80

  • International tracked shipping is £9.60

  • I will aim to ship your order within 5 days of purchase however I am a full-time student so please be a little patient! I will contact you via email if there are further delays.

  • shop sweet thing is not responsible for any lost or damaged items after shipping. If there is an issue, please contact the shipping provider ROYAL MAIL

  • shop sweet thing is NOT responsible for any customs fees on international orders. The buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees which are charged by postal services.

CARE

 

  • Although stainless steel is waterproof, there are usually smaller parts within each piece that are not. To maintain, avoid contact with water, sweat and cosmetics.

  • Avoid sleeping with the jewellery on.

  • Please refer to the polymer clay care info if you have purchased a ring.

RETURNS

  • All sales are final and cannot be returned for refunds or exchanges due to jewellery hygiene, especially during a pandemic! Please read the descriptions carefully and check your ring size before purchase.

  •  If you've received the wrong item (so sorry), please let me know! Depending on the value of the wrong item, I will either let you keep it (less hassle) and send you the correct item OR I will send you a return address, repay you for the shipping fee and send you the correct item once I've received the return. This is a one man show and whilst I do check every order carefully, I may make a mistake! 

REPAIRS

 

  • I am happy to do repairs free of extra charge! If there is a part that needs to be replaced, there may be a small fee which we will discuss. I will ask you to send me your address again as well as the fee for shipping it back to you. 

 
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